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Welcome to SMB Books

SMBBooks.com is intended to fill a niche that can't be filled by other resources on the web. We want to provide a wide variety of resources for small I.T. Consultants, managed service providers (MSPs), and just plain computer consultants.

In addition to printed books, we have e-books, audio books, white papers, audio programs, conferences, training opportunities, and a lot more.

Please browse the FREE section. We don't offer a free lunch, but you will find some excellent resources there. Whether you seen technical click-by-click or a good business guide, we've got the resources you need.

Thanks for checking us out.

 

Please contact Karl directly through his blog at Small Biz Thoughts

 

We welcome suggestions for new products, seminars, and other resources you need to be successful.

Hot Hot Books:

The Managed Services Operations Manual

Four Volumes - 1,300+ pages!

Managed Services Operations Manual


Hot Book:

More than 5 Years as the #1 book on Managed Services at Amazon!

Hot Book:

Very frequently enjoying being the #2 book on Managed Services at Amazon!

Hot Book:

Published July, 2014

Managed Services in a Month Service Agreements for SMB Consultants Project Management in Small Business

Managed Services
in a Month

Only $ 24.95

Service Agreements for SMB Consultants - A Quick-Start Guide to Managed Services

Only $ 39.95

Project Management in Small Business

Only $39.95

Buying Now is Good

More Info and Versions

Hey, Buy Now

More Info and Versions

Add to Cart

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Karl's Roadshow Down Under - Brisbane Nov 18 Karl's Roadshow Down Under - Auckland Nov 27
List Price: $199.00
Our Price: $149.00
List Price: $199.00
Our Price: $149.00
Karl's Roadshow Brisbane Nov 18 Karl's Roadshow Auckland Nov 27

Attend Live

Join Karl Palachuk live in Brisbane!

November 18, 2014

Join Karl for a Killer Combo: SOPs and Project Management. It will be 100% practical and up to date. The seminar is a four-hour hands-on event.

Hands On? Yes! Together, we'll begin to build a collection of Standard Operating Procedures. We'll focus on Project Management for a good piece of the class. When we're finished, you'll come away with a great start of SOPs for your service department AND a great process for delivering projects consistently and profitably.

Don’t be left behind.

Your Registration includes a recording of the entire workshop

-- at no additional cost!


Early Bird Pricing: $149 (Through September 30th)

Standard Pricing: $199 (after October 1st)

Attend Live

Join Karl Palachuk live in Auckland!

November 27, 2014

Join Karl for a Killer Combo: SOPs and Project Management. It will be 100% practical and up to date. The seminar is a four-hour hands-on event.

Hands On? Yes! Together, we'll begin to build a collection of Standard Operating Procedures. We'll focus on Project Management for a good piece of the class. When we're finished, you'll come away with a great start of SOPs for your service department AND a great process for delivering projects consistently and profitably.

Don’t be left behind.

Your Registration includes a recording of the entire workshop

-- at no additional cost!


Early Bird Pricing: $149 (Through September 30th)

Standard Pricing: $199 (after October 1st)




Today's Super Deal!

MSOPS

List Price: $379.95
Our Price: $379.95
Sale Price: $199.00
Savings: $180.95
Managed Services Operations Manual

Managed Services Operations Manual: Standard Operating Procedures for Computer Consultants and Managed Service Providers


Note: This product is due to be released by September 1, 2014. Order now to get the amazing introductory price. The normal bundle of four books will be $279.95.

A Four-Volume Set

by Karl W. Palachuk

Who needs Standard Operating Procedures (SOPs)? Everyone!

When you document your processes and procedures, you design a way for your company to have repeatable success. And as you fine-tune those processes and procedures, you become more successful, more efficient, and more profitable.
The four volumes are:

- Vol. 1 - Front Office Mastery: SOPs for Office Management, Finances, Administration, and Running Your Company More Efficiently

- Vol. 2 - Employees and Internal Processes: SOPs for Hiring, Employee Evaluations, Team Management, and More

- Vol. 3 - Running the Service Department: SOPs for Managing Technicians, Daily Operations, Service Boards, and Scheduling

- Vol. 4 - Support and Service Delivery: SOPs for Client Relationships, Service Delivery, Scheduled Maintenance, and All about Backups



Top Sellers

Service Agreements for SMB Consultants
Our Price: $39.95
Manuel's MSP Success Bundle - 5 White Papers
Sale Price: $79.95
Managed Services in a Month - 2nd Edition
Our Price: $24.95
Relax Focus Succeed by Karl W. Palachuk


New Products

Project Management in Small Business
Sale Price: $39.95