Electronic Content:

This book does not include a "CD" but does includes a great deal of electronic content. Once you purchase the book you can enter your order ID at www.zerodowntimemigration.com and gain access to online content and own-only forums.

If you are tired of performing migrations on the weekends, see Karl’s Zero Downtime Migration Strategies seminar and your weekends will be yours to enjoy.

Ken West
Lighthouse Networks

Zero Downtime Migrations Are Real!

Let's be honest, anyone can perform a network migration WITH downtime. You simply kick everyone off the system, put the client out of business for some period of time, and push through until you're done.

Without downtime is another story.

Without downtime...

• You can do network migrations during the workweek
• The client doesn't have to ever send people home because of you
• You can work when 3rd party support is available
• You don't have to pay overtime
• and Neither does the client
• You look like a hero!

ZDTM (Zero Downtime Migrations) Are Not Easy -- But They Are Manageable

ZDTMs require only a few key skills.

• First, you need to be a good project manager. For SMB projects, this is a skill you can learn very quickly.
• Second, you need a very thorough and complete checklist. You need to be able to manage the project while one of your technicians executes the project.
• Third, you need a process that is repeatable and profitable. That means staying inside the scope of work.

It also means you have to quote the job properly!

The Network Migration Workbook gives you everything you need.

It won't fit in your back pocket. It's on full letter size paper and it's almost 600 pages.

But it definitely has everything you need.

We start with a discussion of the entire process so you see the big picture. We talk about the scope of work and how critical it is to your internal processes and your relationship with the client.

Next, we introduce the pre-discovery process. That means making a list of all the things you need to discover so you really understand the project.

After the pre-discovery is complete, you can quote the project. We lay out a process based on 10+ years of SBS Migration experience. We divide the migration into seven distinction stages.

We show you how to estimate the labor required for each stage. So you can always create a quote that's exactly suited for each client.

Those seven stages become seven service requests. You and the client agree on everything. As you finish each stage, you track every minute of every job. ALL work is inside the scope of the project.

If it's not inside the scope, then it must be outside the scope. In that case, you create a new service request that's billable.

The client agrees because they've bought in from the beginning.

Now you've delivered your migration project on time and inside the budget. All other work is outside the scope of the migration project and therefore billable.

Don't worry. We show you how to complete every piece of this process.

We give you every Excel spreadsheet, the wording for the service requests, and click-by-click every keystroke it takes to deliver a migration with zero downtime.