SMB Books - SLAM: Service Level Agreement Model

Business

MSRP
$19.95

SLAM: Service Level Agreement Model
by Mathew Dickerson

Only $17.95

SKU: smbdic01

308 Pages !

It’s the revolutionary model that is being used by thousands of SMBs to secure greater levels of Managed Services revenue. It’s the Service Level Agreement Model!

This book outlines what a modern IT business should look like and why it should look that way. It gives you practical tools to help transform your IT business from break/fix to a modern Managed Services business.

Written by a leader in the IT field with real world experience in business transformation, this book is aimed at making implementation easy for businesses that have not yet established Service Level Agreements or for businesses that want to refine an existing model. Start making your business work for you with a guaranteed constant recurring revenue stream that delivers benefits to you and your clients.

Join the thousands of IT Providers across 12 countries that are already enjoying the benefits of SLAM in their business. Put into practice today’s winning strategy for achieving growth in Managed Services revenue.

I found the SLAM book to be pretty informative.

As a company we have already migrated to the Managed Service Business Model, reading through the book was very reassuring as we had already implemented a large amount of the processes within our business.

There is a great deal of information within the book that would help a Break / Fix company make the transition easily both from a practical point but also more importantly by giving themselves the right mindset to run an MSP.

I would recommend this book to anyone hoping to make the transition. The marketing material and ideas aren’t really appropriate for the UK market but then anyone who is already in business should be able to build upon their existing marketing techniques.

-- Paul Tomlinson
Mirus IT Solutions

Bundle It:

Bundle this with Karl's Service Agreements for SMB Consultants for only $59!

Add the Bundle to your shopping cart.

SLAM + service agreements = Only $59